Privacy Policy

Effective Date: March 1, 2026

Welcome to Casiku Casino. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and services in the United Kingdom. By accessing or using Casiku Casino, you agree to the terms described in this policy.

1. Data Controller

Casiku Casino is operated by Casiku Ltd., registered in Malta, with its principal office at 123 Gaming Street, Valletta, Malta. For any privacy-related inquiries, you can contact us at:

Email: [email protected]
Phone: +44 20 7946 0958

2. Information We Collect

We collect the following types of personal data:

Identity Data: Name, date of birth, gender.
Contact Data: Email address, postal address, phone number.
Account Data: Username, password, account preferences.
Financial Data: Payment information, transaction history.
Technical Data: IP address, browser type, operating system, device information.
Usage Data: Information about how you use our website and services.
Marketing and Communications Data: Your preferences in receiving marketing from us.

3. How We Collect Your Data

We collect data directly from you when you register, make deposits or withdrawals, participate in promotions, or communicate with us. We also collect data automatically through cookies and similar technologies when you use our website.

4. Use of Your Personal Data

We use your personal data to:

Provide and manage your account and services.
Process payments and prevent fraud.
Comply with legal and regulatory obligations, including anti-money laundering and responsible gaming requirements.
Improve and personalize your experience on our website.
Send you marketing communications if you have consented to receive them.
Conduct research and analysis to improve our services.

5. Legal Basis for Processing

Our processing of your personal data is based on one or more of the following legal grounds:

Your consent.
Performance of a contract with you.
Compliance with a legal obligation.
Our legitimate interests, such as improving our services and ensuring security.

6. Sharing Your Data

We may share your personal data with:

Service providers and partners who assist us in operating our business (e.g., payment processors, IT providers).
Regulatory authorities and law enforcement agencies as required by law.
Affiliated companies within the Casiku group.

We do not sell your personal data to third parties.

7. International Transfers

Your data may be transferred to and processed in countries outside the UK and European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the European Commission.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Access your personal data.
Request correction of inaccurate or incomplete data.
Request erasure of your data in certain circumstances.
Object to or restrict processing.
Request data portability.
Withdraw consent at any time where processing is based on consent.
Complain to the Information Commissioner's Office (ICO) if you believe your data has been mishandled.

To exercise your rights, please contact us at [email protected].

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyse site usage, and provide personalized content and advertisements. You can manage your cookie preferences through your browser settings or via our cookie consent banner.

11. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Casiku Ltd.
123 Gaming Street
Valletta, Malta
Email: [email protected]
Phone: +44 20 7946 0958